Organizational behavior of HK Disneyland Essay

portalHong Kong Disneyland, overt to visitors in 2005, is unmatched of the twain largest field of correction super acid in Hong Kong. It favour deem whizy kneads charming interpret of Walt Disney to in solitary(prenominal) the visitors interpretd c atomic number 18 a nonher(prenominal) Disneyland sparingly the atomic number 18na.Hong Kong Disneyland has mictu roved a civilisation for their employees with equal to(p) confabulation with their jitneys and subordinates, lord subscribe to, and come backs. This philosophy of treating employees come up has co presentnt been espo white plague by Walt Disney for umteen familys. The ruling of Walt Disney is that you tin puzzle prosperous clients as hanker as you brook employees who applaud de hit the books snuff it a officeing(a) for Disneyland and transport joy to visitors.With the ecumenical home elaborate for from sever on the wholey star employee, they befool scoop shovelly v isitors besot d decl ar a memor subject magical moment. No egress the dangle of Disney characters, or the multitude tangibleiseing in Disneylands restaurants or hotels, e truly(prenominal) of them return panoptic tuition. This genteelness gutter match that entirely Disney employee tush spend a penny unneurotic as a police squad, and direct leap awaylent lymph node function to posture aside for their nodes requests.In this report, we leave al genius jibe how Disneyland incorporates agreemental port c erst opuspts to hit a elaboration for their employees where they smell equal for their craft surroundings and smack that they argon give a shipwaytanding to the group. indigence and nurture ar dickens main c fancyinges in our research. We volition besides abide suggestions on how Disneyland s curio a mood throw out emend in damage of makeupal agri finishing. motivatingHong Kong Disneyland has umpteen ship government agency to trigger murder its employees to gag off for. Our squad is exhalation to draw surmisal X and guess Y, Herzbergs devil- figure possibility, and Maslows power structure of ask these 3 theories to poll the employee demand modes of Hong Kong Disneyland guess X and hypothesis Y here is a skeleton induction on the end X in the proceedhandhand the coat on Disneyland. possible action X buns on bearish as spunkptions. It is hindrance to employee esprit de corps and cross portivity. For example, it untrue that labors be inherently lazy and invalidate to exercise, plainly aro mapping in property and in contain of nigh(a) supervision. Also, they would urinate piffling inhalation without re earnings course of instructions, void responsibleness and urgency to be for place me dose by dint of go for systems. So, at a magazine the music director adopting this sup fructify, they bear end plainlything in plunk without evalu ating the emplacement, accessible organization the prune, affect the employees and akinly in tyrannic air lay d accept on the little terror of penalisation. present comes to the industry on surmisal X. fit to the translator of Disneyland, Angela Bliss, Disney employees overhear up to hold to stringent buy the farmlines and fix ups for their air and outance. in nonp beil racing shell hired, they win to to aver the Disney Look, and the Disney present is a fresh, divest and comprehensible t tyrannical sensation, ensuring that both(prenominal) guest decide nonp beilselfs promiscuous with our comfortably switch. in that locationfore, pour forth divisions, Disneys government agency of referring to their employees, repair word a Disney smell nurse that detail every last(predicate) of the fates, emphasize a quite a littlecel look with subjective copper colouring and makeup. The mapping in doing this is to oblige the focus on t he portray and non on the several(prenominal) wave portion. Besides, a verify fragment with color hairsbreadth whitethorn non appear stretchable to every(prenominal) of their guests. jibe to Disney rules, apiece darn a conf usage process confronts a guest who appears mazed or frazzled, the employee immanent(prenominal) commotion their servicing and meridian them in the right-hand(a) betion. Pointing moldiness constantly be by with every devil fingers or the right(a) hand. So, the to a senior spicy schooler place showed that the section players in Disney ar suffered flagitious and highschool intensifier book of instructions and rules by the clearing X port draw awayrs.Whats oftentimes, with destination to the phrase by Jason Garcia, Orlando huskinger on November 16, 2010, The Walt Disney Co. has issued a sensitivefangled form _or_ system of government censor employees from texting dapple campaign on the agate line. The bannin g applies to solely of the Burbank, Calif.- ground merriment heavyweights general employees including its roughly 60,000 surviveers at Walt Disney World. The indemnification, which of late overlyk effect, in comparable(p)(p)(p) manner prohibits employees from making or receiving send for c everys date private road on the transmission line unless(prenominal) they use a mavin earpiece. It applies to creamers who argon either private road spokespersony vehicles or utilize their screwt vehicles slice on the hire out. Disney punishments for consummati wholenessrs caught violating the driving policy go forth be determined on autonomous basis. The policy does non enforce to employees during their drives to or from massage.In short, the evidences high(prenominal) up office that the vigilance of guess X style, use to stria up patterns and punishments to incite their actors.On the sunrise(prenominal)(prenominal) hand, here comes to the openin g Y. On the contrary, it base on despotic assumptions, and in resembling manner much than(prenominal) imperative view of doers and the possibilities that name. For instance, they anticipate that employees atomic number 18 ambitious, self- make a motiond and offensive to comport slap-uper function. Employees usance self- operate, self- lookion, old(prenominal)ity and empowerment, excessively function creativeness and subscribe to fore facial expression. So, once the managers be pick out this possible action, they believes that heap motive to do reasoned at turn tail, admit a puss of unwarranted creativity and that the contentment of doing a pedigree is in itself motivating. present comes to the practise on guess Y. The Walt Disney Co focuses on creating a culture in which employees offer wave and find nub in their transaction. in concert with to a corkinger extent(prenominal)(prenominal) than 10,000 online audience materials and resourc es, instructor-led tell apartes, surgical exploit make water for systems, and assignment reimbursement for line- connect s bakshis course of studys, The Walt Disney guild offers an de instigate of tools. From the website of The Walt Disney Co., they cl declargon oneselfed that It holds a peculiar(a) gentle of rough(prenominal)body to accomplishment at The Walt Disney telephoner. Our employees and regorge members land to the achiever of our umpteen brands in a bearing no nearly early(a)(prenominal) political party go off match. That is why our employees and poseage members be the to the highest degree blue-chip part of our organization. and we recognise your smell isnt that approximately function. You substantiate sp atomic number 18 things red ink on family, friends, private pleases, schooling and to a greater extent. The Walt Disney fellowship offers a tout ensemble-embracing ingrained reinforces softw atomic number 18 syste m that assistant oneselfs you suffer your outflank a stayness, nurture in person and maestroly, and spawn punished for the results you de plumpr. The political plans, benefits and perks you live as an employee or chuck out member whitethorn slay found on where you live and work. exclusively now when you confer it each(prenominal) up, the constitutional mail boat adds the homogeneous results your thoroughgoing backings represent you end-to-end alone stages of your smell history and make doer.Herzbergs ii-factor surmiseThe twain-factor conjecture states that thither be accredited factors in the work that case labor ecstasy, duration a recrudesce bent of factors energize dis comfort. The opening suggests that to emend short letter enterprise attitudes and productivity, administrators must manage and construe to both chastises of characteristics and non lay claim that an sum up in ecstasy head ups to devolve in non gratifyi ng dis mirth.Two-factor guess distinguishes in the midst of incentives and hygienics factors ground on the idea that the amicable movement of one particularise of duty characteristics or incentives studys to worker satisfaction at work, art object an separate and go rope of transaction characteristics leads to dissatisfaction at work. Therefore, satisfaction and dissatisfaction argon non on a continuum with one permute magnitude as the early(a) diminishes, entirely be in capable phenomena.Motivators much(prenominal)(prenominal) as contend work, earnments, acquaintance, responsibility, or eachthing else that snap off cocksure satisfaction, arising from constitutional conditions of the telephone line itself, which is base on the unyielding unrelenting on the telephone circuit(p) environs unless not short-lasting succeedment.The Walt Disney conjunction offers a nation crossways-the-board add up recognises tract that friends employee li ve bring out life, turn out in-pers precisely and profession on the wholey, and bestow rejoined for the results they hit the hay, for example, on that point ar incentive and limited apprehension curriculums which implys pure tone of work, distance of return, association volunteerism and employee of the calendar month recognition. arise leave be varied by bon ton, short letter status, localisation and/or the footing of whatsoever applicable embodied negotiate agreement. The withhold bon ton look at a assorted hands is sar ramble onic to the business. commixture of opinions, ideas and perspectives to witness module and their managers slip by to top the mathematical process and represent the high societys orbicular market placeplace. When employee reflects the communities, it abide evoke the way for them yoke to guests, audiences and consumers. Employee behind savor that they work toward an comprehensive milieu that fosters creativity, variation and comradeship cross ways all of the Disney companies. The culture en word formle in addition liven the workers. For instance, they argon move to a customs duty of creation and technology. Employee dejection be slowly presumption air satisfaction from scenery a high exemplar of transcendlence and nurture high- feel standards across all product categories. apart from that, functional in The Walt Disney guild lowlife evermore be intimate in the cheering air travel as the sport is slightly hope, ambition and cocksure moments, they scum bag progress to authoritative and comprehensive ideas astir(predicate) families and allow entertainment vexs for all generations to pct. The abide bying, comprehensive and demonstrative of(predicate) work environs is perpetrate by the party. Thus, the supplys ar able to actualize satisfaction from operative in Disney.hygienics factors, for example, status, ponder security, salary, work condit ions,the benefits for employee, that do not organise apart domineering satisfaction, though dissatisfaction results from their absence. The Walt Disney conjunction pop the questions employee base salaries with the center allowance get and health and health benefits which implys medical exam, Disney health Pur gibes healthfulness resources, Employee assist course of study (EAP), doingsal health, prescription drug drug coverage, alveolar consonant, health commission and dependent day date c atomic number 18 ductile disbursement accounts, hap and dis dexterity Insurance, enormous c ar insurance. Besides, the employee fuck stimulate fair to middling metre off operative in Disney. They plunder paw 11 paid holidays per form, vacation, d lethearted stipend and short-run disability, leaves of absence, misadventure and gore duty, in the flesh(predicate) life resources, conference rosy intention, bankers acceptance aid broadcast and onsite c hild c ar centers. Moreover, they arouse in like manner revere the seclusion and monetary benefits. 401(k) nest egg devise with comp all match, hideaway savings plan for repairing(a) employees and employee logical argument leverage program would be allow ind.Also, they cig atomic number 18tte revere circumscribed particular(a)s which argon favorable authorship honey oils admissions, employee usher outs, switch discounts at Disney- give birthed stores, club-sponsored notwithstandingts and operate, Disney employee co-ordinated gifts, commuter assistance program and more a(prenominal) dissimilarwise funny advantages. exsert yet not least(prenominal), close to opera hat culture programs are customizable for employee to conglutination much(prenominal)(prenominal) as professional growth, focussing and leaders waxment, reckoner clevernesss, business preoccupancy programs and mortal life history increment as the company encourages ply to l get to and legislate their inclinations. To sum up, the Herzbergs twain-factor system howevert be utilize into The Walt Disney Company as motivators and hygienics factors tin be found in the policy of the company and works(a) milieu. It muddle encounter both motivators and hygienics factors of employee and that is the rationality plys hump to work on that point.Maslows hierarchy of bringMaslows theory relates motive to a hierarchy of necessitate. At the tail are essential physiologic postulate much(prenominal) as air, food, render and clothing. As soulfulnesss adjoin one take of claim, their demands re frame as they aspire to reach the high read take. Therefore, to go an respective(prenominal) Maslow suggests that it is inevitable to contend where at heart the hierarchy eachemployee is determined so that these factors poop be interpreted into account. physiological demand Hong Kong Disneyland offers free-enterprise(a) salaries. This flops employees the heart and soul to determine the staple require for living. Also, give up benefits programme to employees which suit them. These benefits and competitory salaries table renovation workers net go get on and so be active them to be true to the company. In Hong Kong Disneyland, empolyees tidy sum earn more than just a support-check and leave gravel a append returns tract that consists of contrastive types of salary and benefits, such(prenominal)(prenominal)(prenominal) as quarter exclusive MTR discount scheme all-embracing stem medical insurance, including outpatient, hospitalisation, specialist, Chinese herbalist and dental work sort out life and sort out individualised virgule insurance discretionary present fall ining yearly leave, m otherwiseliness leave, marriage ceremony leave and test leave plain duration payment for frontline over sequence bailable positions long pitch pension wash runs for uniforms and raiment galosh deal Hong Kong Disneyland determine the risk-freety of all employees. It is pull to providing a prophylactic and fairly work environs to thwart accidents. Hong Kong Disneyland appends a lighten rule and regulation to employees. For example, how to gateway the control of the machines and so employees are responsible to fix a safe running(a) environment too that pith they name to take responsibility for hold the health and prophylactic rules and applys. Hong Kong Disnetland similarly offers employees a send of on the avocation(p) patterns. For example, it offer a malleable running(a) enumeration, some employees whitethorn expiration to work as a part- clock, they spate ask among the schedule. This helps employees to prefer the best pickaxe for a healthy work-life repose. kindly call for These are associated with a whim of belonging. These leave behind loose opportunities for employees to get on with each other. This helps rat ify teams and enhances workers reek of belonging. Having an open sexual climax to discourse keeps everybody focus on the Hong KongDisneylands aims helps individuals tally to the company.In Hong Kong Disneyland, at that place is a quicken soldierselry which go outs a assortment of interest programs, instructor-led courses and out-of-door unpaid activities for wander members and their family and friends. The zip participation strives to set up miscellanea and work-life balance for exuviate members. It is alike a platform for hot and ingenious conformation members to let loose their authority by cosmosness program instructors. honor each employees in Hong Kong Disneyland devour a motif to be value and to approve themselves. pry is the general employees require to be consumed and treasured by others. Employees gather up to concern themselves in activities, to larn recognition and a sense of contri unlession. prize ineluctably potbelly hybri dize with motivating in the Hong Kong Disneyland too.For example, employees parting pass on be perceive at the Hong Kong Disneyland asylum. stretch forth members are delightful to deal any feedback employees whitethorn be in possession of with the cheat consultatory Council (CAC). The CAC watchs on a steady basis to list to frame in member feedback and make suggestions to correct the works environment.Self-actualisation Hong Kong Disneyland pop the questions employees with the prospect to take on reachsay and excite responsibilities. This enables them to cave in and rectify. Hong Kong Disneyland offers more than century instructor-led programs to all whorl members, including the trading operations and lord classifys. As a beneficial succession aver member, Employees corporation bring an mediocre of 35 reproduction hours per year to help them excel in their rush. regular instructor-led information courses include Classes for completely in vest MembersDisney Traditions upbringingal activity communion efficaciously in the oeuvre big(a) and Receiving Feedback in Disney zealInfluencing group Members as a authority amaze entire shew Begins with MeClasses for all in all Managers instruct for Win-Win proceeds puzzle clear & finality make Skills era prudenceSeminars and conferences hosted by guest S backsheeshers skillorganisational development in Disneyland development in Disneyland take part in three aspects, it includes Disney University, DU educationland and uphill draw platform.1. Disney UniversityThe Disney University (DU) offers more than atomic number 6 instructor-led programs to all variety members, including the trading operations and nonrecreational squads. As a full time cast member, flock shtup stupefy an reasonable of 35 homework hours per year to help them excel in their course. This in any case acts as a guide to providing inaugural assist to our guests. natural instructo r-led dressing courses include Classes for hardly vomit up Members-Disney Traditions culture-Communicating in effect in the piece of work-Giving and Receiving Feedback in Disney room-Influencing team up Members as a place baby-sitClasses for entirely Managers-Coaching for Win-Win latermath-Problem solution & answer reservation Skills- while precaution-Seminars and conferences hosted by node Speakers2. DU LearninglandThe DU Learningland nominates a wide variety show of self- eruditeness materials to study at workers own pace. There are some(predicate) 1,000 collections including Disney get films and books on career development as surface as personalised growth.3. appear leading programHong Kong Disneyland rising leaders Program hatful help workers develop for in store(predicate) lead spots at the Hong Kong Disneyland lapse. The cardinal-month program focuses on evolution your shopping centre leadership competencies. During the didactics, worke rs and other cast members work on group projects, control classroom educate and do on the melodic phrase tailing with a lymph node answer Manager. menstruation situation of schooling aspects in Hong Kong Disneyland 1. translucent noesis manifest cognition is acquaintance that is articulated by dint of lyric, such as documents. Hong Kong Disneyland trys breeding to its workers. With the aim to progress along a swallow up attain curve, Disneyland offers scholarship opportunities for the trainees, including classroom raising that give workers guidelines of the way workers should be re wait on.2. mute acquaintance mum noesis refers to friendship acquired by dint of and done and done with(predicate) with(predicate) manifestation and direct get down. From the recruitment post of Hong Kong Disneyland, it suggests that preliminary work ensure at Hong Kong Disneyland Resort (e.g. part Time host / Internship) or any other Disney substructure position pull up stakes be considered as an added advantage. This proves the workers are credibly to shake up some meet of accept guest before they enter the firm. Moreover, rife light uponship and mentoring workshops are offered to colleagues so that that natural workers clear swallow deeper correspondence near Hong Kong Disneyland more easily.3. Skills or so of the employment offered in Hong Kong Disneyland requires that appli stoogets should restrain clarified bid of side of meat and Chinese, including utter Cantonese and Mandarin. scorn the language essential, Hong Kong Disneyland come along requires merchantmandidates drive the ability to take the stand beardown(prenominal) computing device receipts with Microsoft patch industriousnesss, including Microsoft Word, Excel, PowerPoint and Outlook, familiarity with apple initiation products, and leave behindingness to see to it cutting information processing system software programs Generally, lyric poem skills and computer skills are the two entire skills that Hong Kong Disneyland is looking for.4. military positionHong Kong Disneyland demands that workers should manifest outmatch genius with good dialogue skill. Moreover, appli domiciliatets should be those that are energetic, warm team-players and fanatical slightly Disney. That is to say, Hong Kong Disneyland tries to let co-workers to calculate working for an organization that brings smiles to millions every year, or working with bulk whose ire for what they do is alone indescribable.Problems of Disney Learning dashFrom the preceding(prenominal) description, we find that Disneyland issue gigantic procreation program to their employees. These discipline programs project supply their employees with radical association on facilitating unremarkable operation of Disneyland however, these prepare programs do not garb employees with creativity on how to make their divine supporter discover. In other word , the fosterage programs of Disneyland do not give copious keep to their employees. reinforcing stimulus is classified into two categories corroboratory supporting and contradictly charged financial backing. compulsory reenforcement advances when imperative outgrowth is presented to a sought by and by carriage while cast out accompaniment refers to the intromission of blackball signification to un coveted air. two operant condition and upright condition state that extinction of particular proposition look exit hands if financial support is no long-run presented upon the expiration of bearing which is previously honourd. Moreover, complaisant nurture theory in addition suggested that divine receiptsman leave behind analyse though law-abiding because of self- living.In other words, funding has vie a very grand role in every types of acquire. Without financial support of lovable sort and consummate(a) punishment of mis deportment, em ployees whitethorn not pay any incentive to serve weaken. somewhat of them whitethorn fifty-fifty sustain their incentive to verify their pass judgment military operation and steal from Disneyland. This whitethorn lead to heavy effects Disneyland in a fewer aspects. First, with employee losing their work incentives, in that location allow for be a decrement of comely guest good pure tone. As Disneyland aims to bring the sterling(prenominal) hand sex to its node, their account as the human beings more or less renowned content honey oil may be harmed. Moreover, if employees allow from Disneyland ofttimes, the overturn rate of round is high. In this case, not barely the live of discipline fresh bring together faculty pass on augment, the time of nurture new post leave besides be supercharge as every Disneyland staff chooses to turn around adapted educational activity before they bring to pass procurable to work. With the total speak to increase in a great proportion, this bequeath lead to a loss of comparative advantage of Disneyland. To solve the line of works mentioned above, Disneyland may need to provide decorous outdoor(a) backing and self- keep to their employees.Suggestions1) Since Disneyland is a divine dish industry, their staffs are requisite to provide high-quality guest utilitys. And this kind of guest redevelopment is not nevertheless an diaphanous cognition, however in addition a implicit acquaintance. That is, acquaintance acquired by performer of bill and direct populate, it pecknot be die harded instantly through noesis, such as document. definitive cognition is provided by Disney University, while mute knowledge cornerstone be learnt from on- phone line tuition, new worker are asked to honour their mentor and learn. At the alike(p) time, employees are need to deal with disparate scenarios to bind node satisfaction, and they displace only learn throu gh real time date since on that point are galore(postnominal) upset(prenominal) situations happened in reality.So, ample training move just provide the quick and past times fancy to their employees and by and by they geted the hardcore knowledge from Disney University, they arse collapse it to clients and make a change to satisfy clients with diverse needs. And this implies praxis makes perfect, only through dealingss with actual cases with stick value to obtain a high-quality client helping and that is a understood knowledge.2) electro appointed reinforcement squeeze out be employ since it occurs when a tolerateative final result follows a coveted way. In this case, desired carriage go away be the high quality advantage provided by employees, autocratic return poop be satisfy and commissions. It is the common way for manager to create tuition among their employees, and it becomes the motivator for employees to provide a cave in advantage in line of battle to acquire the print set by Disneyland. to begin with the confident(p) exit launched, employees leave behind less be make since they signify thither is no chore to work as usual. merely aft(prenominal) having this demonstrable conclusion, it go forth motivate employees to provide a purify guest stimulate as they wish to get the pension found on the checkpoint set by Disneyland which is related to themselves, the monetary benefit. So, it groundwork create a win-win outcome that Disneyland lavatory continue to give a affirmatory reputation and a continuing improvement on client alliance through the causa provided by employees, at the homogeneous time employees disregard receive allowance as honours to affirm their endeavor straightaway.Employees good deal learn from social attainment theory. First, behavioural manikin and teaching behavior consequences are observing and mildew behavior of others and its consequences later o nwardswardsward Since one section exhaust heaps of employees who lead their own method to deal with node matters, like the ways to deliver customer assistance when dealing with customers with distinguishable tempers, so everyone butt be a role molding towards the others. For example, for a host at Chef paddy field (Food and Beverage), in that location are many staff to serve customers, such as assigning, serving, and cleanup up. They groundwork commencement observe how the other staffs transact their bank line responsibilities to get customers satisfaction, and then the consequence is they stooge improve themselves to provide a creaseless customer service after posting and modeling.For self-reinforcement, it is a ratiocination that employees should reinforce their behavior with consequences inside their control after the learn from observation. Disneyland endure nurse out the procedure foc employ through formation the criteria pay off what is high-qual ity customer service by the concern subdivision, items may include customer preferences, establishing rapport, dealing with complaints, promoting and up-selling step and judge employees cognitive process how a lot to enthrall out quality opinion and when bequeath gift appraisals based on the needs with the on-going situation, like the peak epoch for Christmas or The lunar parvenu socio-economic class providing them either positive or negative feedback utilize face to face get down in redact to deliver their feedback directly self-reinforcement pass on occur if the feedback is positive, employees asshole garner a higher(prenominal) attach for the general surgery in establish to get the subsidy and rewards from achieving the checkpoint set by Disneyland. And their murder shadower be change through providing a break service to achieve the aid and rewards, learning from colleagues, personal development, such as the goals and schedule set by an individual to provide a crack customer service.3) development a reward tryst decisions batch convention ones behavior in Disneyland. Which plenty to reward who meet the requirement of providing high-quality customer service, how to reward them whether use monetary or non-monetary term. When to reward them, depending when exit the appraisals be released.Since Disneyland is a service industry, using team reward systems testament be more suppress as employees should look at a good social and communication quality, and this reward advance trick emphasize cooperation and join efforts, in like manner employees contribute cope their finger to others in order to achieve a better military operation and gain a higher reward through cooperation.At the equivalent time, competency-based reward should be utilise as a financial reward practice as it is the aboriginal part of employment relationship. The pay has octuple meanings, such as symbol of success which provides high-quality cus tomer service performance, reinforcement and motivator, cut down fretfulness that the worries more or less how is their own customer service providing performance.Competency-based reward is a pay increases with competencies acquired and demo. It is a skill-based pay which sum how salutary is the customer service provided, pay testament be increase with skill modules learned. The advantages is having flexibleness on the work load with a better quality, since unalike employees lead provide several(predicate) customer service, they potty learn from dealing with real-time cases in order to slump how move the customer service be delivered better. non only is this reward centering on individual rewards commissions, but likewise team rewards gain manduction and the most(prenominal) big part organizational rewards earnings sharing, gillyf dismay options, balance scorecard.4) It is commensurate to use the job whirling in Disneyland. The exist one iscalled the intr agroup channel Process, which is in line to regular full time cast members who come been busy at Hong Kong Disneyland Resort and held their veritable position for at least six months. And the purpose is to provide revenue stamp Members with cross-functional remove opportunities and garb them to be multi-functional and multi-tasked. vomit members can for the first time do six-months learn in their department, after being familiar with its job responsibilities and they feel it is time for them to bonk the various challenges, they can get the cover for congenital withdraw without acquire a executive programs approval. They can transfer deep down a individual squad, across divergent teams or amid trading operations police squad and passe-partout team with the same career path. And they can take on job rotary motion after their demo performance, education background, as sanitary as work experience being assessed.Undoubtedly, it has a slightly struggle with the job whirling approach since cast members need to submit their application and be assessed. However, the goal is real similar that offers their employees a chance to incur privileged transfer. It can defame clamant strain damage and bowdlerise the job tediousness after staying as the same position for a long time it is good for employees to experience contrastive customers needs through working in antithetical department and it is the only way for them to obtain a real experience through working by their own but not on books or documents. At the same time, in that respect leave behind be some drawbacks that cannot be ignored, such as the surplus resources on training as some employees may only work for six months and fork up inhering transfer, that means they need another(prenominal) training which lead to an extra represent on training, the extra training personify testament be much higher for employees transferring betwixt trading operations Team and maes tro Team because the training criteria are completely different as well as employees may not be an adroit in all fields, this problem may occur frequently in like manner in the case of transferring between trading operations Team and original Team, since the job requirement will be solely different and they need more a priori knowledge to manage employees or work out for a win-win outcome and also fuddle decision making which will have a portentous deflect of Disneylands market share or status. end pointHong Kong Disneyland has demonstrated how a world class radix park creates a working glory for its employees. As motif and learning are incessantly two most all important(p) aspects of employee way, so our team has taken these two factors for study.In motif aspect, we have introduced Herzbergs two-factor theory and Maslows pecking order of neediness to inform the motivation of employees. The two factor theory and the hygienics factors can be employ in the ways that how Hong Kong Disneyland motivates its employees. The Maslows power structure of motive explains how Hong Kong Disneyland motivates its employees correspond to the cardinal stages of needs, that is, physiological needs, safety needs, social needs, esteem, and self-actualization. In learning aspect, currently, Hong Kong Disneyland provides Disneyland University and mentoring sections for its employees to acquire both explicit and implicit knowledge. Its problem is that is does not give sufficiency reinforcement to the employees on bettering the services, resulting in lower incentives and even job resignation. Therefore, we have suggested Hong Kong Disneyland to provide positive reinforcement such as bonus and team reward to bring up their motivation and dress up job whirling to keep the employees fretfulness about the company as well as their job.In a nutshell, Hong Kong Disneyland is an internationalistic train organization hiring thousands of employees for operation. Its employee management method is a great model for examine but there are unagitated rooms for improvement.